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Posted July 17, 2026
Fidelity Investments

Manager, Business Analyst - Fidelity Institutional Billing Solutions

Merrimack, New Hampshire, USA Full Time

Job Description:

NOTE: Fidelity will not be providing immigration sponsorship for this role.

The Role

Are you passionate about making a difference by leveraging your deep understanding of Billing and Investment Products to bridge the gap between product innovation and client needs? Join our dynamic, cross-functional team dedicated to business enablement and improvements. You would work within a Team focused on our Fidelity Institutional Wealth Management Billing solutions.

As a Business Analyst, you would leverage your expertise to drive high-impact solutions that empower our stakeholders.

There are three primary principles of being a great Business Analyst:

· Strategy: Understanding the problem or the why and aligning it to the mission

· Execution: This is where and how the work gets done

· Business Readiness: How do you drive your product to launch and support after launch

The Expertise and Skills You Bring

  • Bachelor’s degree required; a master’s degree in business or a relevant technology leadership field is advantageous

  • Over 3 years of experience in a team, specializing in delivering technical solutions throughout the full lifecycle of software development

  • Demonstrated experience and understanding of Billing Investment Products

  • Demonstrated expertise in facilitating requirements gathering by skillfully conducting journey and story mapping exercises, while precisely defining acceptance criteria

  • Exceptional analytical skills and technical understanding and use of APIs, relational databases, complex integrations, and DevOps.

  • Proven success in managing large-scale projects within a complex ecosystem, with the ability to develop a deep understanding of the domain

The Team

This is an exciting opportunity to join the FI (Fidelity Institutional) Business Analysis organization and make a meaningful impact on our business objectives. You’ll collaborate closely with stakeholders and autonomous teams to deliver high-value outcomes while championing a culture of continuous improvement and professional growth. By actively modeling and promoting Fidelity’s leadership principles and practices, you will help energize and evolve a dynamic, innovative, and learning-driven environment.

#InvestmentProducts#Billing#BusinessAnalysis #ProductManagement

Fidelity’s Onsite Working Model
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.

Certifications:

Category:

Product Management

Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

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