Engineering Sr Manager

November 21 2020
Retail Banking
About Wells Fargo

Wells Fargo & Company (NYSE: WFC) is a leading global financial services company headquartered in San Francisco (United States). Wells Fargo has offices in over 30 countries and territories. Our business outside of the U.S. mostly focuses on providing banking services for large corporate, government and financial institution clients. We have worldwide expertise and services to help our customers improve earnings, manage risk, and develop opportunities in the global marketplace. Our global reach offers many opportunities for you to develop a career with Wells Fargo. Join our diverse and inclusive team where you will feel valued and inspired to contribute your unique skills and experience. We are looking for talented people who will put our customers at the center of everything we do. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Market Job Description

About Wells Fargo India

Wells Fargo India enables global talent capabilities for Wells Fargo Bank NA., by supporting business lines and staff functions across Technology, Operations, Risk, Audit, Process Excellence, Automation and Product, Analytics and Modeling. We are operating in Hyderabad, Bengaluru and Chennai locations.

Department Overview

Information and Cyber Security (ICS) is part of Wells Fargo's Technology organization. Wells Fargo views ICS as enabling lines of business to mitigate information security risk in accordance with our risk appetite. Through a framework that addresses policy, process, operations, people, and technology, Information & Cyber Security team (ICS) protects our infrastructure, company data, and customer assets while ensuring alignment with applicable regulations and laws.

About role:

This leadership position will be responsible for Cyber Security Defense and Monitoring (CSD&M) function within ICS.

The ICS CSD&M leader and his/her teams in WFI&P will create and deploy high quality, stable and scalable security solutions that enable the business to deploy secure products and services for our customers. In addition they will manage and allocate appropriate people and resources to ensure production stability, performance and availability goals, and service level agreements are met and align with strategic objectives of Wells Fargo information security program. This role's decision making carries significant value as well as risk to the organization, its businesses and customers.

The ICS CSD&M leader is responsible for ensuring that updates are made to the security posture as cyber security threats change, new security controls for protection are developed and emerging information security solutions become acceptable.


This role will partner with all ICS enterprise CSD&M Leaders and lead relevant enterprise initiatives to help achieve the most out of our global teams through effective utilization of the right talent pools, sustain high levels of quality and productivity, leverage the unique capabilities of each geography that we operate in and foster a high engagement level of teams across geographies.

The technical areas of responsibility of CSD&M function comprises of three major functions (1) Cyber Security Monitoring & Response, (2) Cyber Threat Management and (3) CSD&M Data and Analytics. The CSD&M Leader is expected to oversee, guide and enhance engineering and operations aspects of each of the three functions detailed below that are led by Cyber Security Engineering Managers.

  • Cyber Security Monitoring & Response function covers services such as Security Operations Center services covering real time monitoring and incidence response, Threat Hunting, Security Forensics, Threat Detection, Data Loss Prevention Engineering and Incident Response.
  • Cyber Threat Management function covers services like Cyber Threat Intelligence, Vulnerability Management, Third Party Risk Intelligence, Dynamic Application Security Testing, Cyber Threat Engineering, Cyber Security Innovation, CTM Operations & Strategy
  • CSD&M Data & Analytics function covers services such as Data & Analytics program engagement & quality, Security Compliance Continuous Monitoring, Data & Analytics Solution Development, Data & Analytics Infrastructure & Services, Data Governance and Controls, Innovation and Delivery engaging Machine Learning solutions for predictive analytics

Market Skills and Certifications

Primary Responsibilities:
  • Proactively engage in building security practices within WF India locations to support the larger information security program and activities.
  • Provide technical understanding of existing and emerging information security risks.
  • Enhance sense of accountability in delivering Cyber Security Engineering and Operations delivery
  • Promote open communications, training and development opportunities and performance management processes; build and maintain team member morale and motivation; ensure the team is appropriately staffed with required competencies; foster a diverse and inclusive workplace.
  • Demonstrate organizational agility and work at the executive level across direct and indirect reporting lines to provide views of the aggregate information security risks associated with our enterprise activities to the Information & Cyber Security (ICS) senior leadership.
  • Provide clear and timely, strategic-level consultation to senior technology, operational risk and compliance leaders regarding information security risks and requirements, and recommend innovations which further protect both business and informational assets.
  • Provide direction for Cyber Security Defense & Monitoring teams across all India locations while ensuring adequate integration of information security program and services within Wells Fargo.
  • Effectively partner and coordinate with the Line-of-Business Information Security Leader(s) and the Information & Cyber Security teams.
  • Establish and manage partnerships and alliances with ICS leadership, industry peers, and government agencies, research communities in order to share intelligence and gain insight and visibility into securing network evolutions.
  • Interact with confidence with senior business and technology leaders. Positively influence, motivate and direct leaders to achieve and/or exceed business results.
  • Develop and present regular information security connectivity update briefings to executive management.
  • Maintain a thorough understanding of cyber security engineering, information security concepts and knowledge of related information security best practices.
  • Be responsible for the execution and implementation of cyber security products, services and technologies. Proactively manages system capacity and availability as part of normal production and continuous monitoring activities, and ensure proper planning for growth to address present and emerging threats.
  • Partnership with shared services contacts
  • Plan, develop and manage a capital, expense and cost center budget while developing standards and processes that can be implemented company-wide to improve reliability and reduce costs.

Required Qualifications:
  • 18+ years' information security technology management and/or related-business line experience that includes 9+ years' management and/or leadership experience.
  • Should have prior experience in leading teams in large global delivery environment particularly centered around US based banking and financial services organization
  • Expertise in information security industry and regulatory standards, policies, procedures and control systems specific to Cyber Security domain (in line with the CSD&M functional view given above).
  • Bachelors or Master's degree in Technology /Engineering
  • Industry certification like CISSP, CISM, SANS in good standing for over 3 years.

Desired Qualifications:

  • Excellent verbal, written, and interpersonal communication skills
  • Prior experience in Agile, KANBAN, etc. will be beneficial

Exposure to tools like JIRA, ServiceNow, Remedy, Splunk, Tableau, etc. will be beneficial

Leadership Expectations at Wells Fargo

As a Team Member manager, you are expected to achieve success by leading yourself, your team, and the business. Specifically you will:
  • Lead your team with integrity and create an environment where your team members feel included, valued, and supported to do work that energizes them.
  • Accomplish management responsibilities which include sourcing and hiring talented team members, providing ongoing coaching and feedback, recognizing and developing team members, identifying and managing risks, and completing daily management tasks.

We Value Diversity

At Wells Fargo, we believe in diversity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national or ethnic origin, age, disability, religion, sexual orientation, gender identity or any other status protected by applicable law. We comply with all applicable laws in every jurisdiction in which we operate.

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