Head of Home Lending Delivery Enablement Technology Executive

Des Moines, Iowa
October 17 2020
Retail Banking
Job Description

About Wells Fargo

Wells Fargo & Company (NYSE: WFC) is a diversified, community-based financial services company with $1.98 trillion in assets. Wells Fargo's vision is to satisfy our customers' financial needs and help them succeed financially. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides banking, investment and mortgage products and services, as well as consumer and commercial finance, through 7,400 locations, more than 13,000 ATMs, the internet (wellsfargo.com) and mobile banking, and has offices in 31 countries and territories to support customers who conduct business in the global economy. With approximately 263,000 team members, Wells Fargo serves one in three households in the United States. Wells Fargo & Company was ranked No. 30 on Fortune's 2020 rankings of America's largest corporations.

Additional information may be found at www.wellsfargo.com | Twitter: @WellsFargo.

Wells Fargo Technology

Technology at Wells Fargo is at the heart of what enables us to satisfy our customers' financial needs and help them succeed financially. The Wells Fargo Technology (WFT) team leads technology for one of the highest market cap financial services institutions in the world, helping 76.6 million customers conduct an average of 95 million transactions each day, helping more end-customers every day - both in the United States and across the globe - than any other division in our company.

Wells Fargo Technology's goal is to exceed Wells Fargo customers' expectations and directly enable them to succeed financially. Through technology and operations services, Wells Fargo Technology interacts with customers more than 12 billion times a year through branch, mobile, online, ATM and telephone transactions. Wells Fargo Technology impacts customers directly through systems availability and security, as well as indirectly, through Wells Fargo business partners who offer and deliver a myriad of products and services that meet customers financial needs. Wells Fargo Technology strives to be a competitive advantage for the company and effective information management is one example of where we can take our capabilities to a new level of excellence.

The Technology team helps customers directly every time they do business with the company, delivering a true One Wells Fargo experience and ensuring their security, regardless of channel. We also help customers by remaining trusted partners working with all lines of business (LOB) to develop and deliver value-added products and services. To do this, Wells Fargo Technology draws on the talents and motivation of thousands of technology team members across the enterprise.

The Position

Delivery Enablement is a newly created function. This leader will oversee a team who is responsible for agile service delivery and adoption across Home Lending Technology (HLT). The head of Delivery Enablement will collaborate with CIO, LOB Change Delivery Managers and Product Managers on measuring and optimizing velocity of agile delivery teams. This leader will drive transformation initiatives across HLT and coordinate delivery of enterprise initiatives that will be a combination of agile and waterfall. The team is comprised of agile coaches, scrum masters, and program managers. This is not a traditional Program Management Office (PMO). This is a Transformation Office.

  • Lead project management office (PMO) transformation to agile delivery and self-organizing teams
  • Ensure a coordinated delivery and strong collaboration across product owners and partners
  • Optimize team velocity and engagement through expert knowledge of agile principles
  • Leverage scaled agile framework pre and post transformation through agile development

Required Qualifications

  • 10+ years of software engineering experience
  • 8+ years of experience managing software development projects
  • 8+ years of experience with strategic planning in technology
  • 8+ years of leadership or management experience, in a technology environment

Desired Qualifications

  • A Masters degree or higher in computer science or engineering
  • 8+ years of experience with Agile practices
  • 5+ years of experience with systems architecture and design
  • 5+ years of experience with modern software engineering technologies and tool sets
  • 3+ years of managing a 100+ FTE engineering organization

Other Desired Qualifications
  • 8 + years experience leading large teams in technology development, application development and implementation preferably leading agile teams supporting digital frameworks
  • Experience delivering digital experience and products to consumers
  • Experience leading large scale transformational initiatives in consumer lending
  • Executive leadership experience managing complex technological large scale cross functional initiatives in a large scale dynamic organization preferably financial services
  • Leadership experience building and implementing digital frameworks
  • Demonstrated experience driving top-down culture change
  • Demonstrated ability to manage a large portfolio of technology efforts across several major lines of business and effectively partner/influence at the senior executive level
  • Broad experience across multiple areas of technology including architecture, infrastructure, application development with strong understanding of leading edge as well as legacy and distributed technology to effectively manage the complex and diverse applications portfolio
  • Highly effective decision-making/critical thinking/problem solving skills with a collaborative and results oriented leadership style
  • Strong knowledge and understanding of financial, operational, technical and regulatory drivers impacting a complex and dynamic global technology environment


All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

Relevant military experience is considered for veterans and transitioning service men and women.
Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

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