Military Veteran Student Teller (Part-Time) - Salt Lake South Valley

Location
West Jordan, Utah
Posted
October 17 2020
Ref
5554257-2
Industry
Banking
Position
Retail Banking
Job Description

Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as 'Personal Cell' or 'Cellular' in the contact information of your application.

At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Consumer and Small Business Banking is at the center of our efforts to rebuild trust and transform the way we serve our customers and clients. The Consumer and Small Business Banking organization is focused on innovating and transforming our business with the customer at the center, better enabling customers to engage with us how, when, and wherever they choose through a broad suite of financial products and services. While we are pleased to be an industry leader in many consumer and small business areas, including retail deposits, debit card transaction and purchase volume, and small business lending, our primary goal is delivering for our customers. Our market positions are an outcome of great work by employees who are committed to serving our customers.

The Veteran Student Teller program is designed to provide and support opportunities for veterans to gain financial services industry experience while attending school. Assists customers by providing exceptional customer service and efficiently processing their transactions within established guidelines. Engages in conversation with customers to ask questions, build relationships, and proactively help to meet their financial needs which may include introductions to other Wells Fargo team members or informing customers of digital options (as appropriate). Follows policies and procedures to minimize risk. Additional duties may also include: maintaining a cash drawer, assisting with safe deposit boxes, merchant/cash vault operations, ATM processing, bonds, coupons, foreign currency, and night drop.

Required Qualifications

  • 1+ year of experience interacting with people, demonstrated through work, military, or education
  • Military experience (transitioning military service member, reserve military service member or a veteran) and currently enrolled in a college or university program


Desired Qualifications

  • Customer service focus with experience handling complex transactions across multiple systems
  • Ability to influence, educate, and connect customers to technology
  • Ability to interact with integrity and professionalism with customers and team members
  • Ability to meet or exceed performance objectives
  • Experience working with others on a team to meet customer needs
  • Cash handling experience
  • Ability to follow policies, procedures, and regulations
  • Well-organized, independent and able to prioritize in a fast paced environment
  • Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss
  • Ability to exercise judgment, raise questions to management, and adhere to policy guidelines
  • Customer service focus with experience actively listening, eliciting information, comprehending customer issues/needs, and recommending solutions
  • Relevant military experience including working with military protocol and instructions, enlisted evaluations, officer/leadership reporting
  • Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting


Job Expectations

  • Ability to stand for extended periods of time
  • Ability to work weekends and holidays as needed or scheduled


Salary Information

The salary range displayed below is based on a Full-time 40 hour a week schedule.

UT-Riverton: Min: $31,200 Mid: $32,000
UT-West Jordan: Min: $31,200 Mid: $32,000

Street Address

UT-Riverton: 1750 W 12600 S - Riverton, UT
UT-West Jordan: 7869 S Redwood Rd - West Jordan, UT

Disclaimer

All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

Relevant military experience is considered for veterans and transitioning service men and women.
Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

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