VP, Strategic Partnerships

Covington, KY
January 31 2019

Fidelity Payroll, HR and Benefits Administration services is an integrated solution that helps small and mid-sized employers save time, streamline administrative services, and focus on the business goals and outcomes that matter most. Fidelity Investments offers the broadest array of products across the HR and Benefits landscape including Retirement, HSA and financial wellness solutions through an all-in-one offering called FidelityWorks. Together, Fidelity can bring innovative cost savings strategies through a simple, intuitive technology platform to help to minimize the administrative burden and complexity associated with workplace benefits.


The Team

FidelityWorks aims to drive new areas of growth and focus for Fidelity Investments by delivering solutions to help small and mid-market employers improve outcomes for their company and employees.

The VP, Strategic Partnerships will report directly to SVP, Sales and require strong leadership skills to manage a team to win, maintain and expand relationships with intermediary channel partners. You will also have responsibility for driving the growth objectives by helping our strategic partners effectively position and sell FidelityWorks.


The Expertise You Have

  • 5 years of recent experience in the Payroll, HR and Benefits Administration industry in a B2B capacity

  • 10 years of proven success in sales and relationship management cultivating intermediary channels and ability to build networks of internal and external contacts

  • Experience in developing and designing new sales strategies and translating into operational plans to achieve sales and maximize business opportunities

  • Experience in implementing change including new teams and new processes

  • Bachelor's degree required; Graduate degree a plus

  • Willingness to travel 25 to 50% of the time


The Skills You Bring

  • You bring strong interpersonal, influencing, relationship building and negotiating skills

  • Your ability to handle multiple and changing priorities in a fluid, fast paced start-up environment effectively and in a highly professional and timely manner

  • Your ability to understand and analyze information and data from internal and external sources to plan effectively to ensure sales objectives are met

  • You possess understanding of a complex and lengthy intermediary channel development

  • Your strong leadership style that encourages team work and openness within your teams and internal stakeholders

  • Your excellent time management, organizational skills, and the ability to work independently with little supervision

  • Your excellent presentation and communication skills, including the ability to speak fluently to both senior executives and technical audiences to convey complex benefits outsourcing issues

  • You are highly motivated, aligned and committed to the business' success

The Value You Deliver

  • Define, build and execute the Intermediary Sales Strategy

  • Develop strategic direction for intermediary channel development to align with overall business strategy across Finance, Pricing, Marketing, Product and Operations

  • Leads, plans and is accountable for the delivery of Payroll, HR and Benefits Administration sales targets through intermediaries

  • Responsible for setting team targets and ensuring effective use of resources to meet assigned sales targets and strategic objectives

  • Builds productive and professional relationships with key stakeholders within partner channels and maintains high partner satisfaction ratings

  • Proactively communicate with intermediaries to gain their feedback, and understand their requirements in detail and coordinates with key internal stakeholders across Sales, Relationship Management, Product, Marketing, Client Services and Operations to meet partner performance objectives and expectations

  • Monitor intermediary portfolio performance; identify & deliver corrective actions to ensure that profitability and customer recommendation targets are achieved.

  • Manages potential channel conflict with other firm sales channels by fostering excellent communication internally and externally, and through strict adherence to applicable channel rules of engagement

  • Provide insights and customer feedback to internal stakeholders to ensure that future products and value propositions meet client needs

  • Work closely with Sales Support, Channel Management, Operations for continual improvement of the effectiveness and efficiency of intermediary processes, systems and tools

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