Managing Director Underwriting

Charlotte NC
April 10 2018
Insurance, Securities
Functional Area:

UW - Underwriting

Estimated Travel Percentage (%): Up to 25%

Relocation Provided: No

American General Life Insurance Company

The Managing Director is responsible for underwriting team management including both risk assessment and new business operational activities for the individual life business.

Responsibilities include assisting in developing underwriting guidelines and procedures regarding risk assessment. Approval authority to $10MM with second signature responsibilities.

Additional responsibilities include developing operational processes, core service delivery, change management, process infrastructure, change management, and operational risk.

Performance Objectives
• Provides consultation and guidance to Underwriters for high profile, large premium cases. Demonstrates sound business judgment, produces results, focuses on customers, and has excellent negotiation, relationship building and influencing skills. Designs and updates the operations model to effectively enable the stated strategy.
• Assists in the establishment and implementation of standards and objectives for staffing, training and developing underwriting employees. Ensures that risk, resourcing, and interdependencies are appropriately monitored and addressed. Ensure successful execution of said programs.
• Makes field visits for purposes of public relations, agency interaction and education. Monitor audit, risk, and compliance matters as they impact operations. Ensure that issues and effectively identified, tracked, and remediated.
• Provides expertise to Claims Advisory regarding contestable waiver and death claims. May represent the Company on claims litigation matters
• Works with managers to implement and update the appropriate operations improvements and strategies to enable a positive business outcome. Participates in the businesses' near term and mid-range strategic planning efforts. Ensures that process, application, and data architectures are appropriately aligned with business strategy and architecture.
• Updates and implements an operations organizational model that effectively enables the stated strategy.
• Implements key programs of change and business enablement. Ensures that risk, resourcing, and interdependencies are appropriately monitored and addressed. Ensures successful execution of said programs.
• Monitors audit, risk, and compliance matters as they impact the operations organization. Ensures that issues are effectively identified, tracked, and remediated.
• Solicits feedback from management, socialize ideas, general management of direct staff, and miscellaneous administration.

Visualizes, articulates, conceptualizes or solves both complex and uncomplicated problems by making sensible decisions, given the available information; able to apply the right level of detail in a given situation; captures decision detail and reasoning with well-written, concise documentation

The source of many good ideas; can brainstorm effectively; open to new methods, processes, or ways of performing work; proactively seeks alternative ways to meet objectives; can articulate how potential ideas may play out in the business environment; advanced critical path thinking

Able to get back to people in a timely manner regarding pertinent information; keeps others advised of statuses; provides clients with relative information to make informed decisions. Able to relay underwriting decisions and the basis for those decisions verbally in a positive manner that strengthens the relationship

Looks for alternative ways to cover a given risk; not just being a “box” underwriter (if it doesn't fit the box, decline the case); resolution focused vs. denial focused; determines proper risk classification, even if the risk is rare or unusual. Can see the big picture of influences in underwriting policy and guidelines. Able to understand & apply the spirit of the guideline and not just the written word.

Commitment to professional development (i.e., technical training, medical knowledge, industry certifications, etc.); adaptable to change; open to both receiving and providing feedback in a constructive manner; makes changes in behavior based on feedback and/or experience

The ability to work thoughtfully and effectively in a high stress environment. The ability to lead/motivate others and to effect positive culture change.

Experience with brokerage distribution marketplace.

• 10+ years of life underwriting experience with demonstrated competence and experience handling large face amount cases.
• Approval authority up to $10MM.
• FLMI, FALU, CLU and/or Series 6 designations preferred.
• Bachelor's Degree preferred.

Bachelors Degree (or equivalent)

It has been and will continue to be the policy of American International Group, Inc., its subsidiaries and affiliates to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

At AIG, we believe that diversity and inclusion are critical to our future and our mission - creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.