Salesforce Senior Technical Lead

Charlotte NC
March 30 2018
Insurance, Securities
Functional Area:

IT - Information Technology

Estimated Travel Percentage (%): Up to 25%

Relocation Provided: No

AIG Employee Services, Inc.

Day-to-Day Duties:

  • Configure the Salesforce application based on technical design & business requirements
  • Work within the Service Cloud module of to develop and customize the application
  • Develop custom applications using Apex, Visual Force, JavaScript, AJAX, HTML, and CSS
  • Work closely with other Developers, Technical Architects, Business Analysts and Project Managers on coding, troubleshooting and debugging
  • Perform reviews on code developed by peer developers and contractors
  • Perform support and development activities for applications/projects. Support change management (release) process to develop and implement new applications and update existing applications. Support change control best practices, including the management of user requests/approvals and promote changes to production.

Experience and Education:

  • Have at least 5+ years in Salesforce implementations
  • Have deep understanding on all aspects of Salesforce configuration and technical/functional capabilities, including all changes and potential system implications related to the Salesforce release upgrades
  • Bachelor's degree in Computer Science or related
  • Master's degree preferred but not required

Your Future Team:

Our technology teams collaborate with their worldwide colleagues and partners every day to take on the challenges of providing IT support to one of the world's leading financial services firm. We're people who believe that with the right values and hard work, anything is possible. We know that if we're at our best, that enables our customers to be their best and realize their dreams and hoped for successes. The Information Technology group provides enterprise-wide IT solutions for all of AIG's specialized disciplines. Technology provides strategic and procedural support in all of AIG's specialized disciplines, such as policy issuance, premium collection, claims handling, and administration. It enables AIG to deliver business strategies through efficient world-class IT and operations services, while ensuring the necessary IT risk management and security measures are in place.

Your Contribution to AIG:

As a Leader, you are respected for your deep technical expertise and/or ability to oversee programs and processes. You balance the needs of multiple stakeholders, making sound decisions using data, analysis, experience, and judgment, along with a risk mindset. Ultimately, you take ownership for key outcomes.

It has been and will continue to be the policy of American International Group, Inc., its subsidiaries and affiliates to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

At AIG, we believe that diversity and inclusion are critical to our future and our mission - creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.