Licensing and Commissions Production Support, Consultant

Houston TX
March 21 2018
Insurance, Securities

Functional Area:

IT - Information Technology

Estimated Travel Percentage (%): No Travel

Relocation Provided: No

American General Life Insurance Company

Licensing and Commissions Production Support, Consultant

Position Responsibilities:

  • L2 Support Analyst responsible for the configuration and maintenance of the Licensing and Commissions System modules and interfaces. Will work closely with the business operations, engineering, access and identity management, and information security teams to ensure the system environment is stable, secure, and fulfilling project requirements.
  • Provide level 2 application production support including incident and problem management.
  • Ability to learn new applications and technologies on-the-job with limited formal training and hand-holding
  • Be an independent thinker and bring new perspectives to the table while problem-solving
  • Need to possess strong documentation skills and need to be very thorough in capturing minutes of discussions.
    • Bachelor's degree Computer Science, MIS, Accounting, Finance, Economics or related field. 4+ years of relevant professional IT experience, including 3-5 years' experience in the following -
    • Strong SQL capabilities. Pl/SQL will be a plus.
    • Experience in Informatica Power Center
    • Experience in job scheduling and monitoring
    • Exposure to UNIX scripting
  • Ability to triage Production issues
  • Insurance background and Commissions experience required
  • Experience in Producers/Channel Management and Business Process Workflows desired

It has been and will continue to be the policy of American International Group, Inc., its subsidiaries and affiliates to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

At AIG, we believe that diversity and inclusion are critical to our future and our mission - creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives