Solution Design Lead (Business Analytics/Project Manager)

Berkeley Heights NJ
March 16 2018
Insurance, Securities

Functional Area:

OP - Operations

Estimated Travel Percentage (%): No Travel

Relocation Provided: No

AIG PC Global Services, Inc

AIG and its member companies form one of the world's leading insurance organizations. We provide insurance for businesses and individuals, helping individual customers plan for their futures by offering life insurance, travel insurance, product warranty, auto insurance and retirement products. Our commercial clients have come to rely upon our risk expertise and financial strength to help them address some of their most complex challenges - from huge construction projects to protecting themselves from the emerging threats to data security. We offer our people the chance to grow in a dynamic company that values teamwork, fresh perspectives, and a commitment to helping their clients.

Personal Insurance is currently seeking an experienced Solution Design Lead. This position is a blend of Business Analytics and Project Management, set in an insurance environment, dealing primarily with Personal Insurance claims. This position will report to the Berkeley Heights, New Jersey AIG office, with opportunity to work remotely.


  • Serve as a critical member of a project team, collaborating with business and IT to implement business solutions
  • Interview subject matter experts, stakeholders and end users to analyze critical business requirements and design system solutions
  • Create, define and document business requirements/User Stories/Use Cases and workflows
  • Organize and lead User Acceptance Testing efforts
  • Work with IT and project team to quickly resolve defects or bugs
  • Work closely with external vendors, who support AIG businesses and systems


  • Must have project experience utilizing Agile methodology
  • Knowledge of Property/Casualty Claims—experience with a Property/Casualty Claims application is preferred
  • Experience with system integration and interface projects
  • Knowledge and experience with AIG a plus
  • Should have Bachelor's Degree and 3+ years of Business Analysis/Solution design experience
  • Strong written and oral communication skills
  • Excellent time management and organization skills
  • Exceptional interviewing and elicitation skills
  • Strong Microsoft Office skills (Excel, Powerpoint, Word. Project and Access a plus)
  • Demonstrate a sense of urgency in order to effectively meet deadlines
  • Interact effectively with management
  • Work independently and collaboratively on large and complex projects
  • Conduct unsupervised meetings with various stakeholders
  • Strong Microsoft Office skills (Excel, PowerPoint, Word. Project and Access a plus)
  • Knowledge of Personal Insurance competitive landscape

It has been and will continue to be the policy of American International Group, Inc., its subsidiaries and affiliates to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

At AIG, we believe that diversity and inclusion are critical to our future and our mission - creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives

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