Operations Processor I- RIS Claims
OP - Operations
Estimated Travel Percentage (%): No Travel
Relocation Provided: No
American General Life Insurance Company
As a member of the Individual Retirement Variable Annuity Claims team, you will be helping clients with various financial services that impact their accounts and assist beneficiaries with various financial requirements to pay the death benefit on contracts. You will service accounts on various operating systems; change and or update product services to the accounts; send funds and update required fields accurately; communicate directly with advisors and other key field representatives regarding clients and beneficiary financial and non-financial claims transactions; ensure compliance with all transaction processing.
This position reports to a Manager of Individual Retirement Variable Annuity Claims and works closely with internal and external customers and other departments researching alternative approaches to meet client needs.
• 1 to 2 years of clerical experience with heavy data entry skills and utilize Microsoft Word and Excel products.
• Ability to obtain strong knowledge of financial product lines.
• Must be able to work overtime with little notice due to requirements of processing standards and workload.
• Must have strong research and problem solving skills.
• Must have excellent customer service/communication skills including both verbal and written communication skills.
It has been and will continue to be the policy of American International Group, Inc., its subsidiaries and affiliates to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.
At AIG, we believe that diversity and inclusion are critical to our future and our mission - creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives
We consider qualified applicants with criminal histories, consistent with applicable law.