Business Data and Process Analyst

New York NY
February 22 2018
Insurance, Securities

Functional Area:

OP - Operations

Estimated Travel Percentage (%): No Travel

Relocation Provided: No

National Union Fire Insurance Co of Pittsburgh, PA

  • The Multinational Operations Data Analyst will play an integral role in the development of innovative insights and solutions to drive superior service performance.

    Responsibilities include but are not limited to:

    • Provide perform in detailed analysis to better understand key business drivers and areas for process improvement
    • Requires a Bachelor's Degree or higher or equivalent work experience
    • Requires 2 years or more of consulting experience in insurance or financial services
    • Requires 2 years or more experience in VBA, Excel, and PowerPoint
    • Requires 2 years in data analytics or data science including automation platform (Open Span)
    • Experience working with Reporting Tools / Business Intelligence Tools (Qlikview, Report Manager, Cognos and SharePoint)
    • Proficient in English along with solid written and verbal communication skills
    • Detail Oriented and proficient multitasking skills
    • Work closely with functional and business areas to translate business needs into technical specifications
    • Design, build, deploy, and support data analytic solutions, visualizations and reporting
    • Develop customized reports as needed
    • Conduct system testing and troubleshooting
    • Research and resolve data anomalies
    • Collaborate with teams to integrate existing systems
    • Support and improve existing data analysis solutions
    • Work closely with functional and business areas to ensure solutions are understood and provide training as needed
    • Develop specific recommendations based on quantitative and qualitative evidence
    • Collaborate with colleagues in a variety of roles across AIG to support ongoing initiatives and strategic projects
    • Capable of recognizing problems, document current state process maps, identifying root causes and escalating to relevant group for appropriate solution
    • Able to perform effectively while dealing with multiple priorities within tight deadlines
    • Highly motivated team player who is constantly striving to deliver excellent customer service

It has been and will continue to be the policy of American International Group, Inc., its subsidiaries and affiliates to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

At AIG, we believe that diversity and inclusion are critical to our future and our mission - creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives

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