Head of Technical Underwriting for U.S. Personal Accident - New York

New York NY
February 22 2018
Insurance, Securities

Functional Area:

UW - Underwriting

Estimated Travel Percentage (%):

Relocation Provided:

National Union Fire Insurance Co of Pittsburgh, PA

Position Location: New York

Job Responsibilities:

  • Direct accountability for the underwriting results with respect to profitability and loss ratio
  • Management responsibility for the Small Business Underwriting Unit, Multinational Underwriting Strategy and Best Practices/Quality assurance
  • Matrix responsibility for the US Field Underwriting team as it relates to delegation of Underwriting Authority, Quality of the Underwriting Practice and referrals
  • Responsible for the quality of the underwriting practice, risk selection and pricing performance
  • Jointly responsible with product management for the achievement of growth objectives
  • Implement and execute on underwriting best practices and guidelines to ensure rating and pricing adequacy
  • Apply framework of Underwriting Authority and manage the delegation of authority to PA underwriters
  • Review new and renewal underwriting referrals over the limits of zonal authority and provide timely approval or modifications
  • Responsible for updating and reissuing underwriting guidelines (including reinsurance and treaty approvals), manuals, policies and procedures
  • Ensure effective utilization of monitoring standards including quality reviews to assess underwriting results and loss ratios
  • Ensure the quality of the underwriting practice . Manage the self audit process and coordinate/schedule annual audits. Develop and implement action plans based on audit recommendations and findings
  • Responsible for the operational execution of the underwriting process, including service levels, error rates, customer satisfaction, and underwriting leakage rates
  • Responsible for continuous improvement of underwriting productivity through implementation of underwriting strategies (automation, referral process, etc)to optimize efficiency. Liaise with operations, systems, legal, claims, FP&A and other functions to ensure awareness of underwriting activities that require support and service
  • Support the development of new products and/or product enhancements. Create and/or approve policy wording including terms, conditions and limits
  • Review business analytics and provide leadership in the decision making on required actions. Ensure execution on agreed upon underwriting corrective action plans
  • Ensure that compliance related queries are being responded to in appropriate manner and that legal and compliance are engaged
  • Partner with Global PA Underwriting Officer and Consumer Business Training on the development of PA technical training and underwriting L&D programs. Build technical training requirements into career development plans

Job Requirements:

  • Preferred minimum of 10 plus years of underwriting and/product experience, with at least 5 years of underwriting operational management experience with Personal Accident insurance products
  • Strong understanding of reinsurance placement
  • Analytical and quantitative skills
  • Strong customer service ethic, with a sound understanding of the business processes
  • Ability to read and analyze P&L statements with an understanding of the key performance indicators
  • Knowledge of market segmentation, portfolio management, acquisition and multiple distribution systems

Skills Required

  • Strong execution and results orientation
  • Proven ability to lead, motivate and gain commitment and trust from direct reports and colleagues
  • Unwavering discipline
  • Strong communication (oral and written) and influencing skills and proven ability to collaborate and work across multiple areas of the organization
  • Ability to develop a high performance organization. Proven ability to manage diverse teams of people
  • Percentage of travel - 25%

It has been and will continue to be the policy of American International Group, Inc., its subsidiaries and affiliates to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

At AIG, we believe that diversity and inclusion are critical to our future and our mission - creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives

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