Business Analyst Manager
OP - Operations
Estimated Travel Percentage (%):
AIG PC Global Services, Inc
As a Business Analyst Manager on the Commercial Engagement Team, work collaboratively to design and develop Global, Functional and Country Target Operating Models and solve complex business mix issues to meet AIGs strategic objectives. § Deliver on Commercial Engagement initiatives from design to implementation, within agreed timelines, quality and budget and realize benefits from initiatives including improved customer service, increased efficiency, effectiveness and cost reduction § Create and manage measurement systems to track adaption, utilization and proficiency of changes § Work on cross-functional teams, across multiple geographies to design and deliver change § Utilize and adhere to the Business Architecture standard frameworks, operating models and governance § Operate within agreed decision making standards, limitations & authorities
Position Requirements §- 5 to 7 years work experience § - Prior consulting experience in the Strategy and Operations preferred § - Insurance industry knowledge including knowledge of the Underwriting and Claims processes § - Leadership capabilities and a Team player - Strong, independent leadership skills to manage and drive solutions across a diverse audience and a track record for motivating and aligning cross-functional teams towards a common goal § - Strong analytical, interpersonal, people leadership and project management skills § - Strong communication skills; ability to effectively communicate with senior leadership, peers, and staff across culturally diverse teams § - Ability to influence partnerships to accomplish goals & gain consensus § - Ability to design, create, and implement strategies and solutions § - Strong customer experience and change management focus and expertise § - Strong problem-solving and issue resolution skills, including the ability to create solutions to address business mix issues. § - Ability to collaborate across organization, at all levels, and build support for change while demonstrating a high tolerance for ambiguity in a complex environment
It has been and will continue to be the policy of American International Group, Inc., its subsidiaries and affiliates to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.
At AIG, we believe that diversity and inclusion are critical to our future and our mission - creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives