Have Applicant Tracking Systems (ATS) Ruined Recruiting, Hiring, and Job Search? | Quintessential Careers by Katharine Hansen, Ph.D.

Let's say there exists a standard tool for job-hunting, nearly universally accepted (if not universally loved) by both job-seekers and hiring decision-makers. Let's say it turns out that three-quarters of the tools submitted in response to job vacancies are wholly unsuited to the current technology that assesses job-seekers's fitness to fill those vacancies. Let's say that job-seekers are poorly educated in how to adjust these tools to fit the technology and therefore present themselves as qualified for these job openings. And let's say that job-seeker understanding of how to adjust these tools has increased incrementally at best in the years since employers began using the screening technology they currently use. Would that situation likely result in a desperate claim by employers that a "skills shortage" exists? Would it even exacerbate the current jobs crisis since many perfectly qualified people can't demonstrate their qualifications and get hired because their tools are broken?

A press release the Human Alliance Ltd. issued at the time of this report's writing noted, "Right now, we have about 3.7 million jobs open with a hire rate [of] 3.2 percent ... We're simply not filling those jobs fast enough, and the US economy is suffering from it," Joe Shaheen, founder and managing principal of the Human Alliance Ltd., said. The number of openings is more than would be expected based on the current unemployment rate, writes James Surowieki in The New Yorker.


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