Outsourcing these tasks may free up humans for more rewarding work.
1. Stockroom worker
In several Amazon.com Inc. warehouses this holiday season, your holiday packages will be moved from the shelves to the staff not by people, but by robots. Amazon’s new “robot army”—a fleet of short, bright orange robots on wheels—is now working in some of its warehouses to move stocked shelves to workers, who then scan them. This robot army makes Amazon’s operations more efficient: Workers are now expected to be able to scan at least 300 items per hour vs. 100 when the robot army wasn’t in use and will now avoid up to 20 miles of walking each day.